Tuesday, 12 August

Good morning, Harish

Tuesday, 12 August

Good morning, Rocky

One place to see what your customers are saying—and what Relayvo is doing about it.

94Workspace
health
Active conversations1,284+12.4% vs previous period
AI resolved72.8%+8.1% vs previous period
Workflow success98.6%+0.7% vs previous period
Median response1m 42s-18.2% vs previous period
Conversation volume

12,842 interactions

StartedResolved by AI
Live attention

Needs your team

17 conversationsWaiting more than 10 minutes

17

3 workflow failuresPayment reminder journey

3

Memory update ready4 documents need publishing

4
Customer journeys

Top workflows

New lead qualification4,892 runs this month

99.4%

Counselling follow-up2,418 runs this month

97.8%

Fee payment reminder1,106 runs this month

94.2%
AI quality

Grounded answers

Healthy
91.6%
Up 4.2 points since your last memory publish
96% Citation coverage2.1% Escalation gap0.4% Safety blocks